Emergency Services: Delivery & Manufacturing
Rice Packaging will work with you to deliver products in a timely manner. Under normal situations, we guarantee:
- 3 days turnaround on product quotations and sample requests
- 3 week delivery on new orders with approved art
- 2 week delivery on reorders
However, in emergencies, we can ship new products to meet your emergency needs in just days. We will work with you to help manage your goals, so you can potentially eliminate the need for emergency services in the future!
Serving the Greater Northeast United States, with Global capabilities.
Supply Chain Resilience & Risk Mitigation
Emergencies often arise from disruptions elsewhere in your supply chain—a previous vendor failed, a sudden spike in demand, or a shipping delay. Rice Packaging acts as your manufacturing safety net. We maintain a diverse network of raw material suppliers to ensure we can source paperboard even when the market is tight.
How the Emergency “Rush” Process Works
When you trigger an emergency order, our team activates a prioritized workflow:
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Immediate Assessment: We verify material stock on hand immediately.
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Schedule Adjustment: We have the flexibility to adjust press schedules to slot in critical jobs.
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Expedited Logistics: We utilize dedicated courier services for direct, non-stop delivery to your facility in the Northeast.
Preventing Future Emergencies
While we excel at fixing immediate problems, our goal is to prevent them. Once the dust settles, we work with you to implement Vendor Managed Inventory (VMI) or “Safety Stock” programs. By keeping a buffer of your critical packaging on our floor, “emergency” delivery becomes a standard release that takes hours, not days.
Emergency Services Frequently Asked Questions
Expedited services may incur additional costs depending on the need for overtime labor or expedited freight. However, we provide a transparent quote upfront so you can weigh the cost against the value of keeping your production line running.
An emergency is any situation where your production line is at risk of shutting down due to lack of packaging, or a retail commitment is at risk of being missed. Whether you need 500 boxes to finish a run or 10,000 to meet a launch, we treat line-down situations with the highest priority.
Yes. We can arrange “Hot Shot” direct trucking to deliver your packaging the moment it comes off the gluer, anywhere in the Greater Northeast and beyond.