Emergency Response
When you have a problem that can’t wait until morning, Rice Packaging solves it.
Emergencies happen – we understand! We pride ourselves on providing our customers with the best quality service. Our emergency services team will bend over backward to make sure your product ships on time, any time – no matter the weather or day of the week. Guaranteed! When you have an emergency, contact us at (860) 490-7961. If a member of our team is away, please leave a detailed message including your name, company, phone number, and the nature of your emergency, and a team member will return your call. – 24/7/365. In the event of a regional power outage/regional phone line failure or a weekend emergency please feel free to contact:
- Ed White – Vice President of Operations at (860) 490-7961
- Deb Dubois – Customer Service Team leader at (860) 724-6553
- Customer Service – (860) 872-8341
In the event of an emergency situation where product or service is needed in a non-normal time frame, contact us and we will respond!